Thank you for visiting exogearonlineshop.com (hereinafter referred to as the “Website”). We are committed to protecting your privacy and personal data. This Privacy Policy will help you understand how we collect, use, store, protect and share your personal information.
By accessing and using this Website, you agree to process your personal information in accordance with the terms of this Privacy Policy.
1. Information We Collect
In order to provide better services, we may collect the following types of information:
Personally identifiable information: such as name, email address, phone number, mailing address, billing information, etc.
Non-personally identifiable information: such as browser type, IP address, device information, access time and date, user behavior, etc.
Payment information: including credit card, debit card number, billing address, etc., but payment information is usually processed by a third-party payment processing service provider and is not directly stored on this Website.
2. How We Use Your Information
We collect your information mainly for the following purposes:
Provide and improve our website and services.
Process your orders and transactions.
Send you order confirmations, shipping notifications, promotional emails, etc.
Provide customer support and communication.
Analyze website usage to improve user experience.
Comply with legal and regulatory requirements, prevent fraud, and ensure your safety.
3. Information Sharing and Disclosure
We will not sell, rent or exchange your personal information to third parties, except as follows:
Service Providers: We may share your information with third-party vendors that provide technical support, payment processing, logistics, marketing and other services, and these vendors must strictly abide by our privacy policy.
Legal Requirements: We may disclose your personal information when required by law or legal process (such as a court order or government investigation).
Business Transfer: Your information may be part of the assets transferred in the event of a sale, merger, acquisition or other business transfer.
4. Data Security
We take reasonable technical and administrative measures to protect your personal information from unauthorized access, disclosure, modification or destruction. However, please note that the security of Internet transmission cannot be completely guaranteed, so we cannot guarantee the security of information during transmission.
5. Links to Third-Party Websites
This website may contain links to other third-party websites. We do not control these websites and are not responsible for their privacy policies or content. We recommend that you read their privacy policies carefully when visiting these websites.
6. Cookies and Tracking Technologies
We may use “Cookies” or similar technologies to collect and store your browsing information in order to optimize the user experience. You can disable Cookies in your browser settings, but please note that disabling Cookies may affect your use of some features of this website.
7. Children’s Privacy
We do not intentionally collect personal information from children under the age of 13. If you are a parent or guardian and find that your child has provided us with personal information, please contact us and we will take steps to delete the relevant information.
8. Your Rights
Under applicable law, you may have the following rights:
Access the personal information you provide.
Correct any inaccurate or incomplete personal information.
Delete your personal information (in certain circumstances).
Restrict or object to our processing of your information (in certain circumstances).
Data portability (if applicable).
If you wish to exercise any of the above rights or have any privacy-related questions, please contact us as follows.
9. Data Retention
We will retain your personal information for the period necessary to provide the service. The specific retention period will be determined based on different laws, contractual obligations and necessity.
10. Updates to the Privacy Policy
We may update this Privacy Policy periodically. When there are significant changes to the Privacy Policy, we will post a notice through this website and update the policy effective date. Please check this Privacy Policy regularly to learn about the latest privacy management information.
